WGU D079 BUSINESS ENVIRONMENT APPLICATIONS II

Updated 05/05/2020

Overview

The purpose of this course is to provide you with a general overview of the business environment through the perspective of project management. It will address the themes of logistics, processes, and operations.

COURSE: D079 BUSINESS ENVIRONMENT APPLICATIONS II: PROCESS, LOGISTICS, AND OPERATIONS

START: May 1, 2020

END: May 5, 2020

PA: 2 Tasks

DIFFICULTY: Easy

Unit 1: Introduction

Unit 2: Project Management Introduction

In this module, you learned about project management and the role of project managers. Each phase has its own steps and responsibilities:

  • Initiation involves deciding on a project, its feasibility, and its scope and determining commitment levels from team members.
  • Planning involves developing a thorough plan that encompasses goals, risks, and tools such as Gantt charts and WBSs.
  • Execution involves working on deliverables and addressing any budget issues or other potential barriers.
  • Monitoring and control coincide with the executing stage and involves measuring the project’s performance and progression.
  • Closure involves delivering the project and closing it, followed by evaluating the overall process and noting ways to improve it.

The three components of triple constraint are scope, cost, and time. These three attributes work together and can either positively or negatively impact project management.

You learned about the importance of the project charter and its components and how it acts as a set of guidelines to plan, implement, and deliver the project. Identifying risks and implementing risk management are essential parts of project management since unidentified risks can derail a project.

Task 1

A.  Discuss how you would plan the catered lunch project by completing each of the following project management phases:

1.  Project Initiation Phase

a.  Describe the project and the need for the project.

b.  Identify three stakeholders and discuss how the project impacts each stakeholder.

c.  Discuss the project’s feasibility based on triple constraint. 

2.  Defining and Planning Phase

a.  Describe a project plan that includes a timetable with three milestones.

b.  Write a SMART goal for the project.

c.  Describe how two potential risks of the project could be managed. 

3.  Launch or Execution Phase

a.  Discuss a way to manage being over budget by 10%. 

b.  Discuss a way to manage a scheduling conflict that could affect the timeline of the project.

4.  Performance and Control Phase

a.  Discuss how scheduling conflicts and budget constraints could affect the scope of the project. 

5.  Project Close Phase

a.  Discuss two ways to change how the project was planned, considering the timeline and budget conflicts that were encountered.

B.  Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

C.  Demonstrate professional communication in the content and presentation of your submission.

Task 1 gives a scenario about an established organic market that wants to expand into organic catering food catering. WGU wants you to apply the learned project management knowledge to the given scenario. The course instructors provide a detailed outline to follow in order to satify all points of the rubric. Most of the information to satisfy the rubric can be found in the scenario and there are videos for each unit to fill in any knowledge gaps you may have. Alternative to watching the videos you can engage in the reading. This task can be done within 1-2 days easily.

Unit 3: Logistics and Operations Management Introduction

In this unit, you explored operations management, supply chain management, and logistics. You learned how they interact to bring products and services to consumers.

You viewed videos and read background material on operations management to gain more knowledge on the topic. Operations simply refers to a method of doing something. In the case of the production and distribution of goods, operations management—paired with supply chain management—covers the planning, organizing, and supervising that ensure products move from raw materials to finished goods.

Logistics address the movement of goods throughout the supply chain, which includes customers, planning, purchasing, inventory, production, and transportation. Logistics can focus internally—on inbound logistics, which are the raw materials that become products—or externally—on outbound logistics, which focus on external transportation and storage, most often in warehouses.

Vertical integration is important to the supply chain as it relates to transportation and storage. It emphasizes decreasing costs and turnaround time between production and distribution. Backward vertical integration addresses the production path while forward vertical integration addresses distribution.

Another aspect of operations management is transportation management. In this lesson, you learned about the most common modes of transportation and their important role in the supply chain. Track-and-trace systems electronically record the paths shipments take while reverse logistics track damaged or defective products.

Unit 4: Change Management

You have learned some valuable information in this unit on change management. You learned how change management models can help overcome barriers to change. You read an overview of Six Sigma and explored the five key points that make up the DMAIC acronym. You learned about barriers and bottlenecks and about their impact on an organization. You learned about the Lewin change management model and its three phases. Remember the ice cube analogy of unfreezing, changing, and refreezing. You also learned about the ADKAR goal-oriented change management model that is based on five phases or outcomes that must be followed sequentially to ensure change is successful. You saw how the ADKAR model applied in a given business scenario to overcome barriers. Finally, you read an overview of various ethical considerations and issues that can arise in corporations.

Task 2

A.  Discuss options and considerations for transporting your product to the retail facilities by doing the following:

1.  Discuss two options for packaging your product and why you chose them 

2.  Discuss two possible risks to consider when storing your product and how you will mitigate those risks.

3.  Describe two options for transporting your product from the manufacturer to retail facilities in both the US and Europe.

a.  Discuss an advantage and a disadvantage for each of your chosen modes of transportation.

b.  Discuss a cost and time consideration for each of your chosen modes of transportation.

4.  Discuss two benefits of using a transportation management system for your product.

B.  Discuss how you would address a barrier or bottleneck in transporting your product to the retail facilities by doing the following:

1.  Describe how a barrier or bottleneck from the scenario can affect transporting your product.

2.  Choose either the Lewin or ADKAR change management model and discuss how you would apply each step of your chosen model to address the bottleneck or barrier.

3.  Discuss how you will address an ethical consideration for the barrier or bottleneck.

C.  Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

D.  Demonstrate professional communication in the content and presentation of your submission.

The information in this class is very helpful. I plan on applying this knowledge for any future projects whether they be for blogging, vlogging, building a house or even launching another business. The infomration learned will help keep scope, cost and time organized a trackable for any project.